SHIPPING & RETURNS
Shipping charges within Ireland are at a fixed rate of €8.00. All orders over €100 will be free of shipping charges. Presently we are just offering shipment within Ireland.
All orders placed through our website will be dispatched within 1-3 working days of the order being placed.
In the rare case where an item becomes out of stock, we will contact the customer directly confirming the estimated delivery date. If the customer wishes to cancel the order at this stage, we will accept this.
RETURN & REPLACEMENT POLICY
Goods purchased from Portlaoise Rod & Gun Shop that are delivered by post, can be returned for a full refund within 14 days of receipt of goods, excluding delivery charges to Portlaoise Rod & Gun Shop.
The cost of returning an item to us is your responsibility unless the item is faulty. It is also your responsibility to ensure that deliveries are returned to us, as the item is your responsibility until it reaches us. We will process your return within 7 days of receiving your parcel. Postage is non-refundable.
All goods returned, must strictly be evident in original packaging and be suitable for resale. No goods can be removed from packaging or have any tags/labels taken off. All goods will be thoroughly inspected once received by Portlaoise Rod & Gun. If goods are found to be used or not fit for resale, a refund will not be given.
Please ensure to contact us by email at firstname.lastname@example.org for approval of refund or replacement prior to returning product in post.
FAULTY GOODS ON DELIVERY POLICY
If you discover product is faulty on arrival, please contact Portlaoise Rod & Gun by phone at 057-8621419 immediately - we must be notified within 48 hours of receipt of goods. Such items that go over this period will not be refunded.
We will send out a replacement where possible, as agreed with the customer. Portlaoise Rod & Gun will accept such costs (delivery & approved return of faulty goods). If the customer requests a refund at this point, and faulty product to be returned this will be organised.